COVID-19 Prevention Updates

From our family to yours, we understand how important your health and safety is, and the last thing you need to worry about is the safety of your makeup. We know that, we understand that, and we can appreciate that. For these reasons, we want to take the time to let you know the extra precautions TUL Cosmetics has taken during worldwide COVID-19 Pandemic to ensure the quality of the products you receive is never, ever compromised. Our brand promise is that your handmade beauty products are crafted & sent to you with care we would give a newborn baby. With that said, we have put together a list of frequently asked questions to guide you with insight.

Has TUL Cosmetics been impacted by COVID-19?

We believe there isn't anyone in the world hasn't been impacted by COVID-19, to a degree. Some maybe more than others, but this only shows we are all One People. As a family-owned & run company, we have also experienced unforeseen changes such as product launches that needed to be postponed due to our inbound freight cost increases, trade show event cancellations, increase in pricing on our raw materials, shipping to and from our facilities, and more.

We have luckily been blessed not to have had any customers advise us of any major USPS delays or lost packages. We pray that things will return to normal sooner rather than later, and while we wait, we promise to continue to create the same amazing products our customers adore.

Do you take different cleaning precautions?

As you may be able to imagine, the cost of PPE (Personal Protection Equipment) has also gone through the roof. Although the more time passes, PPE has started becoming more reasonable and accessible to acquire. Before our local Nevada State of Emergency was initiated in March, we stocked up on the things we regularly use such as 99% Isopropyl Alcohol, Hand Sanitizer, Vinyl (latex free) Gloves, Viral Disinfectant, Antibacterial Soap, and Medical Face Masks. We do not enter our lab without cleansing ourselves from head to toe, and sanitize any working surface we use with 99% Isopropyl Alcohol and Disinfectant Wipes. Our process includes our "making" surfaces which we use to hand make your beauty products, all the way to the surface we use to write your handwritten appreciation notes on.

Vinyl Gloves & Face Masks are worn at all times, this includes when hand making our products, fulfilling orders, and even while in transit to the post. To ensure additional safety, each beauty product is sanitized with 99% Isopropyl Alcohol and air-dried before it is placed in its packaging and marked as fulfilled.

Are you providing Makeup Services anytime soon?

We have postponed all Beauty Services & Appointments with our Owner & Makeup Artist until further notice. This means we are unfortunately unable to travel for appointments or schedule Bridal Consultations until we can guarantee we are all able to comfortably remain safe, for your family and ours.

Transparency is our #1 goal, and we will continue to make updates if there are any other changes that take place.

If you feel it in your heart & would like to support TUL Cosmetics during this extremely difficult time, we have added gift cards to our store to make it even easier to share us with your friends & family. 

With All Our Love & Support,
Shamil Alli, CEO & Owner
TUL Cosmetics

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